Guest Information

Check – in

Check – in is from 4pm
We may be able to accommodate earlier arrivals, please contact us to discuss.

Check – out

We normally ask guests to check – out by 10.30am so we can clean and prepare the cottage for our next guests.


We accept payment by cash, cheque or BACS.
We regret we do not accept payment by credit card at this time

All inclusive Tariff

From the moment you arrive we want you to feel relaxed and at home. Our weekly rate includes:

  • Complementary tea and homemade cake on arrival
  • Off street parking
  • Free wi-fi internet
  • Sky package
  • Complimentary toiletries
  • Complimentary selection of teas, coffee and biscuits
  • Towels/linen/blankets
  • Electricity, heating and water
  • Selection of condiments, store cupboard basics and general cleaning products

Cottage bookings are accepted subject to availability (confirmed by telephone or email) and on receipt of 50% deposit received within five working days.
The balance of the tariff should be paid 6 weeks before the date of arrival.

For bookings that include children of any age an additional cleaning/breakages deposit of £300 is required. This will be refunded after your visit minus any deductions for cleaning, redecoration, repairs or breakages. We are not concerned with minor accidents as we appreciate they do happen. However, biro/felt tip on the walls or spillages requiring specialist cleaning for example will be charged for.

A cancellation must be advised as soon as possible. Every effort will be made to relet the cottage. For cancellations made by the client within one month of the arrival date the entire amount will be forfeit unless the cottage is re let. The deposit is non returnable. We strongly advise you to insure against cancellation.

The maximum number of guests allowed in each cottage is advised at time of booking. No other person other than those expected to arrive may be accommodated unless confirmed in advance.

Guest services

We are very happy to offer a wealth of advice on tourist attractions locally or further afield. We can recommend local and reliable affordable taxis and are able to organise in advance should you require.

All our cottages are non smoking. We welcome children of all ages. Cot, bedding and high chair all available free of charge.

We have a few excellent local babysitters we are happy to recommend.

Bicycles are available to borrow on request in advance. Please bring your own helmets.

Unfortunately we cannot accommodate pets other than guide dogs.

Logs, coal and kindling provided on arrival. A small charge is made to cover costs thereafter.

We have a childrens’ toy trunk with, books, puzzles, games and DVD’s available.
Please advise if you would like it delivered to your cottage free of charge.

We offer a breakfast hamper with locally sourced organic food and drink (price dependant on choice). Please contact us to discuss your requirements and we will have it ready for your arrival.

Champagne and flowers for those special occasions or surprises can be arranged

For stays longer than a week the cottage will be cleaned. All bedding, towels and linen are changed half way through your stay. We arrange a mutually convenient time for this on arrival. Extra cleaning and linens can be provided if required for a small extra cost.

Off street parking is available for all cottages. Space is limited therefore please advise if you will be bringing more than one vehicle.


We provide a complementary Christmas tree in each cottage for bookings over the Christmas period. Please let us know if you do not require this service. Tree lights
will be in place however we are very happy to leave the decorations for you or your children to be creative!

And Finally……

Our cottages are fitted and equipped to a high standard in line will all relevant legislation. Where permissible we have made use of recycled products. We like to support our local charity shops and craft fairs. Many items purchased for the cottages have had previous use, we feel they now fit in nicely with their new surroundings.

Much of our waste is recycled. We would encourage you to follow the instructions for recycling in the welcome pack on arrival.